I have called Detroit Lock and Door because I needed a number of keys and rekeying of one of the locks. Jordan gave me a clear price quote prior to doing anything and exactly the amount I paid afterwards, the keys were ready much faster than I expected and everything was double checked before I paid. Jordan gave me even a guarantee for his work. I was very pleased with him. Professional, friendly and honest man. I will definitely ask Detroit Lock and Door for any future locks or keys problems.